Warranty


We offer a 2 year warranty from the date of purchase. The warranty covers manufacture defects only and all of our watches are closely inspected before shipping.

The warranty does not include the following:

  • Water and fire damage
  • Normal wear and tear
  • Sun damage
  • Batteries
  • Accidental damage
  • Scratches
  • Strap damage
  • Theft
  • Damages caused by repairs or adjustments carried out by a third party

If you believe your purchase to be covered by the warranty, please contact us on threeelementsuk@gmail.com with a description and photographic evidence. If the issue is covered by the warranty, we will send you a warranty form with further information on how and where to return the watch.

When the item is received it will be closely inspected by our specialist team. We will update you as to whether or not there is an issue and whether it is covered by our warranty.

To claim on the warranty a proof of purchase is needed, so please keep your receipt after your purchase.

 

Maintenance

Wipe with a dry soft cloth or a dry soft brush. No abrasive materials should be used to clean the watch. Avoid any contact with sharp edges or surfaces.